Homeowners Emphasize the Look of Kitchen, Laundry Appliances | Realtor Magazine
Internet Explorer does not currently support REALTOR® Magazine search. IE users, please download Firefox, Chrome, or Edge.
Homeowners don’t care only about how well an appliance performs. They are also placing more emphasis on its look too, finds the J.D. Power 2019 Kitchen and Laundry Appliance Satisfaction Studies. That trend will likely continue too as “HGTV diehards and Pinterest enviers work to improve their living spaces and as manufacturers expand their offerings in this space,” the study notes.
“Staying at the forefront of appliance design trends while maintaining performance and effectiveness is key to customer satisfaction,” says Christina Cooley, at home intelligence lead at J.D. Power. “If appliance manufacturers can keep a good balance of both, they will not only start to edge out the competition but also gain more loyal and satisfied consumers.”
J.D. Power evaluated more than 1,000 customer evaluations on several categories of major home appliances, including dishwashers, washers and dryers, ranges, over-the-range microwaves, and refrigerators.
Here’s a breakdown of some of the companies that topped each category: